All Centrex5 PBX systems come with every feature as standard, in addition to the more common features found on most PBX systems, these include but are not limited to:

• GDPR call recording
• One touch call recording
• Direct extension dialling
• Dial by directory name
• Multi level auto attendant
• Voicemail to email
• Whisper. listen, barge
• Complex call distribution algorithms
• Voice prompt recording / upload
• Music on hold upload
• Multiple levels of VoIP security ( location based, user agent based, TLS, SRTP etc.)
• Complex call queuing
• Call center working (static and dynamic agents)
• Call center wallboard support
• Conferencing
• Presence / Busy lamp field support for desktop, mobile and PC based extensions
• Intelligent call return
• Full developer access for customer specific systems
• Customer satisfaction surveys
• Extension self management portal
• Pre call announcements
• Full access to all SIP functionality ( media, SIP signalling, encryption etc.)
• Full unrestricted access to every PBX feature and function
• QR code and web link activation of mobile and desktop PC softphones
• PC screen pop up on incoming calls ( Microsoft Outlook, Google contacts, Salesforce, Microsoft dynamics etc.)